7 Steps To A Perfect Job........Ordering Stone Countertops:>
Step1) FREE MEASUREMENT
Call Us or Go to our Contact Page. We will need to setup an appointment to view the project (Free of Charge) or, if
you prefer, we will need schematics faxed, emailed, or described over the phone. Please do not worry if you are
not sure of color, edge, sink type, or other such items; We produce quotes using basic colors and edges
seperating out all options for you to choose from, dimensions are the only vital info needed to produce a quote.
Step 2) LOW PRICE GUARANTEE
A Quote will be produced the same day measurements are received. Options are seperated out from base counter
quote, allowing you to pick and choose from plumbing reconnect, various sinks, faucets, tearout of existing tops,
different edges, different colors of stone. Once you have a quote sent to you by email, fax, or a physical copy
handed to you, we can begin narrowing the options down together. If you know exactly what you desire from the
moment you contact us, your price quoted will be the one you may hold us to, however most people are undecided
on stone until the Handselection which brings us to step 3. If you are shopping us, and provide a bid from a
reputable compatitotr, we will match or beat the competitors price.
Step 3) HAND-SELECTION OF STONE
An Appointment is set to meet at our suppliers wharehouse or our fabrication plant. We will pick the actual slabs
for your project at this time. All Projects include FREE HANDSELECTION of stone. The purpose is to show our
customers all the choices of stone (the internet will never show the true beauty of stone), and this helps reduce the
probability that customer will end up with stone that has (pits, gloss variation, underside striations, scratches /
cracks, beauty marks). By assisting the customer in the Handselect process we help reduce the probability of
such occurrences, otherwise not noticable to the untrained eye. Most companies will give you a sample, making
you guess as to what the final product will look like.
Step 4) Slabs are to be chosen, quote is finalized at moment of selection, and a 50% deposit is required at this time. The
Template (Appointment for Precise Measurement) is scheduled at this time. Your slabs are then immediatly
purchased if at our suppliers facility & sent directly to our Fabrication Facility.
THE TEMPLATE
Step 5) During the Template, Page 2 of the contract (Page 1 being the proposal itself) is handed out discussing technical
details that vary with each project; Projects never begin without first discussing with customer every aspect of the
project. The "Template Detail Form" has been created over 15 yrs of trial and error, to prompt customer with
questions for situations where variance in expectations can cause problems...We leave nothing to the imagination.
THE BOOKMATCH (Custom Colors Only)
Step 6) After the template has been performed and the slabs arrive to our shop we take a digital photo of your slabs:
We Superimpose the templates on the slabs








B) SUPER-IMPOSE TEMPLATES
We Layout your kitchen so you can view the final flow of movement at seamed areas/The Bookmatch







C) KITCHEN LAYOUT/ VEIN FLOW
Finally, we await confirmation to begin cutting, then 1-3 weeks later you get what you expect.....







D) FINISHED PRODUCT (AWAITING BETTER PIC)
DAY OF INSTALL
Step 7) On Install Day, Jobs vary in length, however, on average, install should take 4-8 hours. A sign off sheet is
submitted to customer for approval of "Job Well Done". Final Balance is collected. A testimonial & yard sign
receives a free bottle of Sealer. Many of our Installers receive tips, something we do not promote, however not
uncommon....We are extremely proud of our expertise.