Ordering Process

7 Steps To A Perfect Job

Step1) FREE in Home Consultation

Feel free to call us, submit an estimate request via our website or come visit us at one of our showroom locations. We will setup an appointment to view the project (Free of Charge) or, if you prefer, you can send in schematics of your upcoming project for our calculations. Please do not worry if you are not sure of color, edge, sink type, or other such items; We produce quotes using basic colors and edges separating out all options for you to choose from, dimensions are the only vital info needed to produce a quote.

Step 2) The Estimate

A Quote will be produced the same day measurements are received. Options are separated out from base counter quote, allowing you to pick and choose from plumbing reconnect, various sinks, faucets, removal of existing tops, different edges, different colors of stone. Once you have a quote sent to you by email, fax, or a physical copy handed to you, we can begin narrowing the options down together. If you know exactly what you desire from the moment you contact us, your price quoted will be the one you may hold us to, however most people are undecided on stone until the Hand-selection which brings us to step 3…

Step 3) Hand Selection of Material

An Appointment is set to meet at our suppliers warehouse or our fabrication plant. We will pick the actual slabs for your project at this time. All Projects include FREE HANDSELECTION of stone. The purpose is to show our customers all the choices of stone available and being imported into the country. By assisting the customer in the Handselect process we eliminate the probability of the customer not getting the color they desired. Some companies will give you a sample, making you guess as to what the final product will look like.

Step 4) Getting the Ball Rolling

Slabs are to be chosen, quote is finalized at moment of selection, and a 50% deposit is required at this time. The Template (Appointment for Precise Measurement) is scheduled at this time. Your slabs are then purchased from our suppliers facility & sent directly to our Fabrication Facility.

Step 5) The Template Appointment

During the Template, we discuss technical details regarding your project; Projects never begin without first discussing with customer every aspect of the project. The “Template Detail Form” has been created over 15 yrs of trial and error, to prompt customer with questions for situations where variance in expectations can cause problems…We leave nothing to the imagination.

Step 6) Fabrication and Template Layout

Every customer has the option and is encouraged to see and approve the way their templates of their counter tops will be arranged on their material.

Step 7) The Installation

On Install Day, Jobs vary in length, however, on average, install should take 4-8 hours. A final walk through sheet is submitted to customer for approval of “Job Well Done”. Final Balance is collected. A testimonial & yard sign receives a free bottle of Sealer. Many of our Installers receive tips, something we do not promote, however not uncommon….We are extremely proud of our expertise.